I felt the need to share our story.

Kinja'd!!! "Dsscats" (dsscats)
01/18/2014 at 00:10 • Filed to: None

Kinja'd!!!2 Kinja'd!!! 3

So I was reading the thread below, and I felt the need to share my dealer experience.

Thread- !!!error: Indecipherable SUB-paragraph formatting!!!

Off topic picture below.

Kinja'd!!!

Lets go back to 2010 when we were buying a new car. After many months, the decision was made for a Subaru Forester Premium (because of the electric seat :p). So, we did what we thought would be good and we called EVERY Subaru dealership and said, "We want a Subaru Forester Premium, brand new, tan interior. We want to pay $25,500 out the door. Can you do that?" 9 dealers said "no". The 10th said: "Sure! Come on down!" That dealer was !!!error: Indecipherable SUB-paragraph formatting!!! . We headed down to the dealer. The car was a great dark red, with the desired tan interior. It had a strange, small mark on the headliner. We asked about it, and they immediately kicked us out of the car, took it back to the detailing department, and fixed it before we even test drove it. They took us for an extended test drive and we took it home that night.

Fast forward 3 (Damn, thats been a while!) years. We have taken it there for every oil change (I'm packed!) and they have ALWAYS taken good care of us. The auxiliary port stopped working. They didn't ask a single question. Just replaced us. Didn't charge us a single cent. Every time we go in for an oil change, they give us a free car wash. They have always been on the ball, helped with anything we needed and gave us a good deal to boot.

I end with this: If you are looking for a car in LA, go to Sierra. They have a Subaru, Chevy, Mazda and i think more dealers there. Seriously. Just check it out.


DISCUSSION (3)


Kinja'd!!! IDROVEAPICKUPTRUCK > Dsscats
01/18/2014 at 00:50

Kinja'd!!!0

Finding a good dealer is awesome.


Kinja'd!!! Aaron James > Dsscats
01/18/2014 at 02:03

Kinja'd!!!0

It's so much easier to treat people the right way, and just like they did with you, create lifetime customers. It just amazes me that in this day and age of social media that dealerships still try to take advantage of people and do everything but the right thing. We go to a dealer that is almost an hour away from us because they have always treated us right and genuinely care that we are happy with our cars. It's worth passing by 4 or 5 closer ford dealers to be treated like they actually want your business and are not just doing you a favor by relieving you of your hard earned money.


Kinja'd!!! davedave1111 > Aaron James
01/18/2014 at 06:45

Kinja'd!!!0

It's so much easier to treat people the right way, and just like they did with you, create lifetime customers. It just amazes me that in this day and age of social media that dealerships still try to take advantage of people and do everything but the right thing.

It does seem odd, but I suspect it's our fault. I've got so used to the horror stories that now if someone tells me about a good dealer, my first thought is 'listen to this idiot who can't tell when they're being ripped-off', even if, like here, that's actually not the case.